Consilium Software Secures SOC 2 Type 2 Certification Renewal — Reinforcing Its Position as a Trusted Leader in Secure, Scalable AI CX Solutions

Latest audit milestone highlights Consilium’s rapid global expansion and uncompromising commitment to safeguarding enterprise data at scale.

Singapore, USA & Canada – May 29, 2026 – Consilium Software, a high-growth global leader in AI-powered customer engagement solutions, today announced the successful renewal of its SOC 2 Type 2 certification following a rigorous independent audit. The achievement underscores Consilium’s continued leadership in delivering secure, enterprise-grade platforms as it rapidly expands its global footprint.

At a time when organizations are accelerating digital transformation and increasing reliance on AI-driven platforms, Consilium has emerged as a trusted partner for enterprises that require both innovation and uncompromising data protection. The renewed SOC 2 Type 2 certification validates the company’s sustained excellence in maintaining robust controls across all five Trust Services Criteria—security, availability, processing integrity, confidentiality, and privacy.

The independent audit involved a comprehensive, multi-month evaluation of Consilium’s infrastructure, systems, and operational controls—demonstrating the company’s ability to consistently protect customer data while operating at scale across geographies and industries.

“Achieving SOC 2 Type 2 certification again is a strong validation of the systems, processes, and culture we’ve built as a global organization,” said Pramod Ratwani, Founder and CEO of Consilium Software. “As we scale rapidly and support increasingly complex enterprise environments, our priority remains clear: to deliver innovation without ever compromising on data security and customer trust. Security is not a checkpoint for us—it’s a continuous, strategic investment.”

Consilium’s approach to security goes beyond compliance. The company continues to make significant investments in advanced security architecture, real-time monitoring, governance frameworks, and proactive risk management—ensuring that customer data remains protected against evolving threats in an increasingly complex digital landscape.

This milestone further strengthens Consilium’s growing portfolio of global certifications, including ISO/IEC 27001:2022, ISO 9001:2015, HIPPA and GDPR compliance, reinforcing its commitment to the highest international standards of security, privacy, and operational excellence.

With a rapidly expanding customer base and increasing adoption across global enterprises, Consilium is well-positioned to lead the next phase of innovation in AI-driven customer experience—delivering secure, intelligent, and scalable solutions that empower organizations to grow with confidence.

About Consilium Software

Founded in 2007 in Singapore, Consilium Software is a global AI CX platform leader transforming how enterprises manage customer engagement. Its UniSuite™ platform processes over 5 billion interactions annually, delivering actionable intelligence that enhances agent performance and customer satisfaction.

With over 2,000 enterprise customers across 100+ countries, Consilium combines deep domain expertise with cutting-edge generative and predictive AI to enable organizations to automate complex customer journeys at scale.