AI-Powered Digital Engagement — From First Contact to Signed Agreement in One Session
The Business Problem
Digital onboarding is where revenue is won or lost before the relationship even begins. Customers abandon complex forms, identity checks create friction, and agreements that should close in minutes get lost in follow-up emails that never get signed.
Consilium turns onboarding from a drop-off risk into a completed, compliant, revenue-generating outcome — in a single session.
How Consilium Solves It
See It. Guide It. Verify It. Close It — One Session. — UniVCX™
UniVCX
AI co-browsing guides customers visually through complex onboarding in real time — reducing friction, errors, and repeated explanations
Integrated eKYC, biometric verification, and live e-signature complete identity and agreement workflows in-session — with PII masking, consent recording, and end-to-end encryption
Full Customer Context From the First Interaction
UniAgent
Customer profile, application status, and prior contacts surfaced automatically before every onboarding interaction
AI Copilot delivers product guidance, disclosure prompts, and next-best-action in real time — post-session summaries logged automatically
Proactive Onboarding Journey Orchestration
UniCampaign
AI triggers personalised outreach at every onboarding stage — document reminders, appointment confirmations, and welcome sequences delivered automatically
Right channel, right message, right moment — voice, SMS, email, or WhatsApp selected by AI per individual — consent compliance enforced automatically
Business Outcome
Higher onboarding completion — visual guidance and in-session e-signature eliminate the drop-off that kills conversion
Faster time to revenue — identity verified, agreement signed, account activated — in one session, not days
Fraud risk reduction — biometric eKYC is a stronger identity layer than document uploads or knowledge-based auth
Full compliance confidence — PII masking, consent recording, and audit trails enforced at every step
Lower onboarding cost — fewer abandoned applications, fewer follow-up calls, less manual processing
Let’s Transform Your Customer Conversations into Outcomes
Connect with our experts to discover how Consilium can help you optimize engagement, automate workflows, and deliver exceptional CX at scale.
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