Automate Contact Center Administration with Consilium UniCloud™ for Service Automation, Provisioning and Platform Migration
Consilium UniCloud transforms service automation and provisioning, offering a comprehensive platform that empowers service providers to seamlessly migrate, create, manage, and support multiple tenants within Unified Communications (UC) and Cloud-based contact centers. UniCloud features a unified, single-pane-of-glass view that simplifies provisioning across UC and contact center ecosystems.
Consilium UniStudio™: Unified Command and Control for Contact Center Call Flows
Part of the UniCloud suite, UniStudio™ is your control center for managing IVR call flows. Its intuitive interface and comprehensive features make managing call flows straightforward and effective. It can make changes to announcements and text-to-speech (TTS) capabilities to upgrade audio outputs with diverse voice talents and languages, enhancing the customer experience.
The UniStudio Self-Service Module, accessible via the UniCloud provisioning platform, offers flexibility and ease of use from anywhere, enhancing administrative and user experiences.
UniCloud is not just a tool, it’s a transformation. Ready to optimize your operations? Let’s connect and propel your contact center into a new era of efficiency and innovation.
