Enhance Your Contact Center with Consilium AI-Driven Speech Analytics & Quality Monitoring!
Gain deep, actionable insights from every conversation and transform your contact center into a hub of efficiency, compliance, and superior customer experiences with Consilium UniQM™—an AI-powered solution designed to enhance Speech Analytics and Quality Monitoring.
UniQM™ Quality Monitoring Solution
UniQM is a next-generation, AI-enabled quality management system that seamlessly integrates with major contact center platforms. With an intuitive redesigned UI and intelligent monitoring capabilities, it empowers businesses to capture, analyze, and optimize customer interactions like never before.
Speech Analytics Solution
Consilium’s Speech Analytics Solution transforms spoken words into actionable insights in real-time, enhancing efficiency, compliance, and performance through automated call analysis and real-time coaching. Embrace these intelligent systems to elevate agent performance and customer satisfaction.
Why Speech Analytics with Consilium UniQM™?
Contact us to explore how UniQM and Speech Analytics can enhance your customer service strategy and drive performance
