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Consilium Introduces Next-Gen Quality Monitoring and Whisper Coaching with UniRSM™ 9.0 and UniQM™ for Contact Centers

QA and Training for Home-Based and Cisco Mobile Agents Singapore, Canada & India, July 21st , 2021 – Consilium Software, a world-leading provider of enterprise software for unified communications…

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Consilium Announces Global Availability of Consilium Cisco SolutionsPlus and Expanded New Uni™ Product Offers

Consilium’s Uni™ products are now globally orderable on Cisco’s Global Price List (GPL) in the Americas, EMEAR and APJC Singapore, Canada & India, May 20th, 2021 – Consilium Software,…

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Consilium Transforms AI-Enabled CX with launch of UniCh.AI™ Conversational Bots

Conversational AI and Virtual Assistant Bots for Contact Centers Singapore, Canada & India, March Xth, 2021 – Consilium Software, a world-leading provider of enterprise software for unified communications and…

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Consilium Debuts UniAgent™ 8.0 with Improved Digital Customer Experience and Cloud Compatibility

Consilium Software proves industry leadership with rapid advances and nimble approach, meeting clients’ real challenges in their time of need Singapore, Canada & India, August 18th, 2020 – Consilium…

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Consilium Launches UniCloud™ 7.0 with Rapid Provisioning of Cisco UC and Contact Centers

UniCloud™ new release helps time-strapped IT teams with turn-key automation and digital transformation features Singapore, Canada & India, September 2nd, 2020 – Consilium Software, a world-leading provider of enterprise…

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Consilium Software Announces its Most Significant New Release of UniDashboard™

Interactive dashboards and analytics add value to every aspect of contact center reporting Singapore, Canada & India – February 28th, 2020: Consilium Software, a world-leading provider of enterprise software…

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Consilium Shapes the Future of Enterprise UC and Contact Center Provisioning with New UniCloud™ Release

Consilium Software announces UniCloud 6.5 for new-generation provisioning automation that aligns with broader IT initiatives Singapore, Canada & India – December 3rd, 2019: Consilium Software, a world-leading provider of…

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Consilium UniAgent™ 7.0 to Drive Connected Digital Customer Experiences Across CRMs and CTI Platforms

Consilium Software proves industry leadership with advances that meet real client needs Singapore, Canada & India – October 30th, 2019: Consilium Software, a world-leading provider of enterprise software for…

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Consilium Boosts Outbound Campaign Management for Cisco with Comprehensive New Release of UniCampaign™

Consilium Software, a world-leading provider of enterprise software for unified communications (UC) and contact centers, today announced the general availability of UniCampaign™ 7.0, the most significant new release…

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Consilium Launches Video Customer Experience Solution in its 12th Anniversary

Consilium Software, a world-leading provider of enterprise software for unified communications (UC) and contact centers, today announced the launch of Consilium UniVCX™, a video customer experience product for…

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