Empower Contact Centers with Consilium UniCRM™
Consilium UniCRM™ enhances customer interactions, automates workflows, and improves productivity. Integrate seamlessly with leading telephony platforms for superior engagement.
Engage customers via Voice, SMS, Email, WhatsApp, and IVR Campaigns.
Automate ticket management, workflows, SLA tracking, and performance analytics.
Track and nurture leads from acquisition to conversion with automated follow-ups.
Integrate with Cisco Webex, Cisco CCX, Genesys Cloud, and Amazon Connect for unified communication.
Generate reports on sales and customer interactions for strategic insights.
Provide quick access to information for better customer and agent support.
Optimize Customer Relationships & Boost Business Success with UniCRM™
